Long Beach Transit is a municipal transit company providing fixed and flexible bus transit services in Long Beach, California and other communities in south and southeast Los Angeles County and northwestern Orange County. Long Beach Transit also operates the Passport shuttle, Aquabus and Aqualink. Long Beach Transit’s first VoIP phone system using 3-Com’s latest technology was no longer supported and the company needed to find a new communication system that could integrate phone, data and video into one unified service.
Long Beach Transit contracted VectorUSA to design and build a scalable Unified Communications system that fit into its budget. VectorUSA engineers began by installing 1,500 feet of CAT-6 riser cable to workstations at LBT’s Cherry Avenue and Anaheim Street complexes. VectorUSA recommended Ascom for a robust wireless solution and Cisco for the VoIP solutions.
LBT’s overall communication needs at all LBT yards were met with Ascom handsets operating on an 802.11n network. VectorUSA chose Ascom because of the environment of the bus yards and the durability of the Ascom handsets. The Ascom solution included voice, texting and video capabilities. VectorUSA engineers used Cisco’s VoIP phone system that integrated seamlessly with Ascom handsets to create single and multi-line VoIP phone endpoints, paging, video conferencing, instant messaging and Bluetooth. The finished project gave LBT a reliable and robust communication system that worked well in the gritty and harsh environment of a transportation yard.